Group Members and Leaders Paper Ephraim Iivula PSY430 June 27, 2011 Nicole Darling University of Phoenix Group Members and Leaders The structure of any group is a pool where a group leader emerges to spearhead others toward the attainment of the entire group’s objective. “Very often, the most effective leadership occurs when a leader emerges from a group rather than being promoted, elected, or appointed. The leaders of many political, religious, and community organizations emerge” (Engleberg & Wynn, 2010, p. 113).
Moreover, an emergent leader steadily attains leadership by networking with other group members and contributes to the fulfillment of the group’s goal. Effective leadership usually comes from cadres who have appropriate skills, tested, and expertise on the group’s important issues. This paper details the appointment of special task members of the Drug Enforcement Agency (DEA), explores their roles, responsibilities, identifies the qualities of an effective group leader, and explains methods of managing difficult group members.
Choosing the Members and their Respective Roles and Responsibilities Lead Agent: The portfolio of the lead agent goes to Sam as he has 12 years experience with the FBI. Sam is currently working in Arizona as a special agent. He has experience in national drug regulation, fluent in Spanish and spent time in Southern America. The appointment of Sam to this portfolio is a crucial step because he spent time in the region, which is a departure point of drugs to the United States.
Sam has further experience as a lead agent acquired over four assignments. An unassuming man but goes out when he believes it necessary, Sam’s persona is a good characteristic of the final gatekeeper whose job will include safe guarding top secrets of the special task force. Assistant Lead Agent: Ricardo is currently an intelligence research specialist for the DEA and worked for seven years, which is an excellent exposure. He can filter intelligence data well, the necessary characteristic of a final intelligence gatekeeper.
Ricardo will receive intelligence data from an equally intelligence geek Emily. Besides, he works in Arizona and thus familiar with the state, and can collaborate effectively with local law enforcements. In addition, Ricardo has been a private investigator for over five years and specialized in neighborhood crime. Intelligence Agent: Emily is also an intelligence research specialist with the DEA and stationed in Arizona. She is fluent in Spanish and most important assists coworkers on their cases.
Emily always tries to prove her capability with coworker and I place her in that portfolio to bring the intelligence department the fine years of experience from her psychology background. Moreover, her presence benefits the task force with a diversified viewpoint ideal to effectively deal with traffickers of her own gender. Field Specialist: This hands-on portfolio goes to Antonio, currently a special agent for DEA in California. Antonio is bilingual, speaking fluent English and Spanish.
He worked in the agency for 15 years and perhaps nobody in the pool knows the routine and behaviors of traffickers than Antonio. This is because Antonio sold drugs in Los Angeles as a teenager in which he lost a friend to drugs. He is also an extrovert, makes friends easily and this characteristic in my humble opinion is suitable for this portfolio. Task Force Conflict Resolution Why I choose to address Sam first and the Method Considered to Handle Sam The fact that he is the superior in the hierarchy compelled me to make this choice.
His broad experience should invoke leadership, which can motivate the entire team including Antonio to achieve the team objectives. I will first summon Sam to a one-on-one meeting and relate to Engleberg and Wynn (2010) theories, namely, “shares decision making with the group, helps plan and implement a course of action, focuses on both the task and group morale, giving group credit for success, as well as relies on referent and expert power to motivate members, and finally, promotes collaboration, manages his conflict with Antonio, and listens to his concerns. The Reason, Importance, Benefit, and Risks for Choosing Sam to lead the Meeting I chose Sam again because he remains the senior member in the chain of command. He has to lead the meeting as otherwise opting for Antonio may send a wrong message to the other task members and thus compromise Sam’s supervisory authority. Opting for Antonio would erode the power of the structure and sacrifice the task goal. The benefit with this decision is that the task force members will still have faith in their supervisor.
However, the downside is that there may be no reasonable change as Sam is responsible for the miscommunication among the members in the first place. Therefore retaining him may still compromise the team progress toward the goal if he does not improve. Reasons, Benefits and Risks for Retaining Sam as the Lead Agent, and Quality of an Effective Leader Sam has to continue because of his valuable experience with the job more than any member in the task force does. Engleberg and Wynn (2010) observed the following: “Understand and adapt to members’ strengths and weaknesses.
Capitalize on member strengths and help shore up member weaknesses. Help solve task-related and procedural problems. When a group is working productively, help them organize their task and adjust timetables. Secure necessary resources” (Engleberg&Wynn, 2010, p. 124). As observed above, by keeping Sam, I can capitalize on his strengths and try to improve his weaknesses, which is communication. I will take over the communication and model it to Sam. I believe that such in-service training will help Sam overcome his communication weakness and efine the group members network. Two Methods for Handling Difficult Team Members and Method used in my Decision making Process. Mediation is “facilitated negotiation [that] employs the services of impartial third parties only for the purpose of guiding, coaching, and encouraging the disputants through negotiation to successful resolution and agreement” (Engleberg &Wynn, 2010, p. 223). The downside of this approach is that it is not always certain that it can work and valuable time go to waste while mediating as members may not reach consensus.
However, the benefit is that mediation can happen in-house as long as the mediator is not directly involved in the conflict. In this manner, I can save cost and valuable operational time. The other method is Arbitration. “Groups often seek mediation when all other methods of resolving a conflict have failed. If mediation does not work, a group may seek arbitration” (Engleberg &Wynn, 2010, p. 223). The disadvantage is that “despite the hope for a just outcome, professional arbitrators understand that their decisions may not please everyone in a group.
Yet, for groups that cannot solve problems on their own or with the help of a mediator, arbitration may be the only way to resolve a conflict” (Engleberg &Wynn, 2010, p. 224). In this simulation, I used the mediation approach to conflict resolution. Conclusion The task of stopping the significant drug trafficking organizations operating in the Southern Arizona region is a difficult and dangerous task. This task requires pulling together the financial and human resources. It also requires working closely with local state and federal law enforcement agencies.
However, as a special agent in charge, I am comfortable to have a task team with Lead Agent Sam deputized by Ricardo given their respective experiences. In addition, Intelligence Agent Emily with Antonio will infiltrate the secrete world of drug cartels and prevent the scourge of illegal narcotics that ravaged many lives in Mexico from reaching United States shores. Reference Engleberg, I. N. , & Wynn, D. R. (2010). Working in groups. (5th ed. ). Boston: Pearson/Allyn& Bacon